Refund policy

 

 

1. Preauthorization Required: Before returning any products, please contact our Customer Service Department within 60 days of purchase for preauthorization. You can reach us by email at info@naturalherbsandsupplements.com. Products will not be approved for return after 60 days.

2. Condition of Items: Items will be inspected upon return. Products must be unopened and in clean condition with the seals intact and the dating legible. Please ensure there are no markers, ink, glue, scratches, tears, or dents. Note: If additional cleaning must be performed on bottles, a 10% restocking fee may be applied.

3. Non-returnable Items: No returns are accepted for refrigerated items such as probiotics.

4. Packaging: Please pack items carefully with sufficient cushioning. Credit cannot be issued for items broken or damaged during transit.

5. Return Window: Product(s) must be returned within 14 days after the Return Authorization was created. If the product(s) are not returned within the allotted time, your RA file will be closed.

6. Shipping Instructions: Your box can be shipped back via ground service such as UPS, or it can be mailed at your local Post Office.

Please send Preauthorized products to: Natural Herbs and Supplements Attn: Customer Returns Building Name/No SABHA BUILD Land Area Jabal Ali Industrial